Emergency Assistance Plus Header Banner

Background Image

Emergency Assistance Plus

24-Hour Emergency & Medical Backup Plan

Emergency Assistance Plus Icon Header

Emergency Assistance Plus

With our active lifestyles, it's important for members to set up a solid back-up plan … to help you handle almost any crisis away from home. Emergency Assistance Plus® (EA+®) is a crucial safety net that helps you pay for emergencies your health and travel insurance generally will NOT cover.

Emergency Assistance Plus Tabbed Product Details

Overview

Around the Clock Global Response Center.

Even a simple medical problem that might be "routine" at home can quickly blow up into a major emergency in a distant town or foreign country.

That's why AMTA set up Emergency Assistance Plus. It stands as a critical safety net against emergency transportation expenses your health insurance usually will NOT cover.

EA+ helps make sure you're getting the medical care you need. That you're getting it QUICKLY. And then gets you home to recuperate (if necessary).

It's a dependable safety net to help you handle almost any crisis while you're away from home. Whether you're on a trip just a few hours away, traveling on a business trip, or on vacation with your family. Even out of the country.

BEST OF ALL: YOU CANNOT BE TURNED DOWN FOR EA+. We negotiated guaranteed acceptance privileges for all AMTA Members and their families.

How EA+ Helps You Handle Emergencies

Whenever a crisis strikes, AMTA Emergency Assistance Plus will be there to step in when you need it most. If you become injured or get sick while on the road or abroad, we understand that you'll want help right away.

That's where EA+ comes in. Here's a look at some of the important services and features EA+ has to offer:

MEDICAL EVACUATION

  • Emergency Medical Monitoring by an EA+ medical expert to make sure you get the appropriate care in a medical emergency.
  • Air Ambulance or Emergency Medical Evacuation if deemed medically necessary to get you to a more appropriate medical facility quickly if your current facility can’t properly treat your medical condition.
  • Medical Specialist sent to you if your condition can’t be evaluated by phone and you cannot be moved and local treatment is unavailable.
  • Continuous Updates to a designated family member and/or a physician to keep them informed during your medical emergency.

MEDICAL ASSISTANCE

  • Transfer of Insurance Information to Medical Providers to assist with admission and to ensure your medical care is not delayed or denied.
  • Cash Advance for Medical Payments paid directly to the hospital or physician against your valid credit card to keep your medical care going.
  • Prescription Replacement Assistance if your medications are lost or stolen.
  • 24-Hour Doctor/ER/Dentist/Attorney Locator Assistance to help you quickly find a professional no matter where you are in the world.

ASSISTANCE FOR COMPANIONS

  • One Round-Trip Economy-Class Airline Ticket to bring a loved one to your bedside if you’re traveling alone and become hospitalized.
  • Airfare Home for Dependent Children or Grandchildren who are left unattended if you’re unable to care for them due to your hospitalization.
  • Emergency Message Forwarding Assistance if you are unable to reach a family member or traveling companion during an emergency.
  • Pet Care and Return Home Assistance if you’re traveling with a pet and cannot care for them due to an accident or illness.
  • Ticket Home for a Traveling Companion if you are evacuated, transported home or pass away while away from home.

TRANSPORTATION HOME

  • Transportation Home after hospitalization via a one-way airline ticket, arranged and provided by EA+.
  • Nurse Escort provided if deemed medically necessary to help ensure you get proper medical care during your trip home.
  • Return of Deceased Remains service to bring your body home if you pass away while traveling.
  • Vehicle Return if you can’t drive your vehicle back home because your medical condition prohibits it AND your companion can’t drive it either.

OTHER VITAL TRAVEL ASSISTANCE AVAILABLE TO EA+ MEMBERS INCLUDES:

  • Destination Intelligence regarding weather, travel, health, inoculations, travel restrictions, and special events.
  • Real-time Security Intelligence in the event you feel threatened by political unrest, social instability, weather conditions, or health hazards.
  • No-Limit Emergency Cash Transfer Assistance (against your valid credit card) if cash, credit cards, or traveler’s checks are lost or stolen.
  • Lost Luggage Assistance helps you track down any lost luggage, personal items or documents.
  • Document Replacement Assistance if important documents like your passport, driver's license, or birth certificate are lost or stolen during your trip.
  • Language Interpretation Assistance to connect you with an interpreter over the phone if you're traveling in a foreign country and require assistance for medical emergencies.
  • Assistance Making Flight Arrangements, securing visas, and with other logistics if you decide to leave a threatening situation.

​​​​​​​*Please remember to call EA+ as soon as possible if you experience a medical or travel emergency so EA+ can make arrangements for you. Services rendered without EA+'s coordination and approval are not covered.

 

This is only an outline of the plan's features. Hospitalization (admitted as an inpatient) is a requirement to be eligible for some services. All services must be arranged and provided by EA+. Please read your Member Guide carefully to understand all the services available to you, as well as any rules and regulations. Click here to view a sample of the EA+ Plan details. Washington state residents must be traveling more than 100 miles away from home to be eligible for EA+ services.

Annual Rates

EA+ stands as an essential package of support services all vital in an emergency. Yet as critical as these privileges are, the annual cost is affordable.

 

ANNUAL RATES RESERVED FOR MEMBERS AND THEIR FAMILIES:

Member Only

Member & Family

$114 $144

 

Full protection for yourself — regardless of your age, you cannot be turned down

Full protection for your family — with a Family Membership, spouse and dependent children cannot be turned down

30-Day Risk Free Trial — you don't risk a penny by locking in EA+ now. Your EA+ privileges start when the first payment is received. Take up to 30 days to review your Member Guide. If you decide EA+ isn't right for you, just let us know and you'll promptly receive a full, 100% refund as long as you have not used the services during that time.

You cannot be singled out for cancellation or a rate increase no matter what your age. No matter how often you travel. No matter how much you use EA+.

Watch your mailbox for special offers throughout the year.

Frequently Asked Questions

How does EA+ work with my medical insurance? 

EA+ is an important stop-gap between what your medical plan covers and emergency medical services most health insurance plans usually do NOT cover. EA+ provides for emergency medical or ambulance evacuation, to get you to a medically appropriate facility if medically necessary or home once you are stable for travel after your medical emergency. It arranges for medical experts to oversee your treatment and even helps your loved ones stay informed with a 24-hour toll-free emergency relay service.​​​​​​​

I’d like to enroll in Emergency Assistance Plus, but I’m traveling soon. How can I gain access to my membership materials?

It takes 1 business day to process an enrollment over the phone or online. If you provide(d) your email address at the time of enrollment, you will receive a Welcome Email with a Temporary I.D. card within 3 business days of enrollment. If you need your Member Guide or Identification Card sooner, please call our Customer Service team at the number at the top of this page for assistance.

Are there any restrictions about which countries I can visit and still be covered?
Yes. If you are traveling in a country on the OFAC-sanctioned list, you are not covered by EA+. If you’re unsure of the status of a country you are planning to visit, call us before your trip to ensure you will be covered at your destination. Please visit www.emergencyassistanceplus.com/OFAC for a current list of countries with OFAC-sanctioned restrictions.

How do I use EA+ once I activate full privileges?
Your official EA+ Identification Card will be mailed to you in your Welcome Packet as soon as you complete your enrollment. This customized I.D. lists the toll-free hotline. (You'll want to keep this I.D. in your wallet. Most people tuck it right next to their medical plan I.D. card.)

Then if you're suddenly faced with an emergency when you're traveling away from home, just call the emergency number located on the back of your I.D. card, which is available 24 hours a day, 365 days a year. EA+ will immediately jump in from there. It's very important to make sure that all family members are aware that you have EA+ in the event that you are unable to communicate with medical personnel.

Who is included under the Emergency Assistance Plus family plan?
As long as you sign up for the family plan, you may enroll all family members who meet the definition of dependent: your spouse (to include legally recognized domestic partner); your unmarried children from birth and through age 18; or through age 22 if enrolled as a full-time student in an accredited college, university, vocational, or technical school; and children whose support is required by a court decree. Children must be primarily dependent on you for support and maintenance and must live in a parent-child relationship with you.

​​​​​​​Do my spouse and I have to be traveling together to be covered?
No. If you are enrolled in the family membership, then your spouse is protected by EA+ whether or not he or she is traveling with you. The family membership gives your spouse access to the exact same services as you.

 

Please Read Regarding Your EA+ Coverage

There are many ways EA+ helps protect you from medical mishaps. But to keep the price reasonable, there are some restrictions you should know about. For example, your trip must be for reasons other than medical. You're not protected if your trip is just for treatment at a distant clinic or hospital. Also, EA+ is not a substitute for your medical insurance. Your regular insurance pays for your medical care. EA+ provides all the extra services described in these materials. These help ensure you get an appropriate diagnosis and proper ongoing care. Plus, EA+ helps make sure you get home quickly and safely if need be.

This is only an outline of the plan's features. Hospitalization (admitted as an inpatient) is a requirement to be eligible for some services. All services must be arranged and provided by EA+. Please read your Member Guide carefully to understand all the services available to you, as well as any rules and regulations. Click here to view a sample of the EA+ Plan details. Washington state residents must be traveling more than 100 miles away from home to be eligible for EA+ services.

Offered by: Worldwide Rescue & Security
P.O. Box 41750 Phoenix, AZ 85068

To Enroll or for Questions? Call toll-free 1-866-803-6773

Hours of Operation:
Monday - Friday
8am - 7pm Eastern

​​​​​​​

IF YOU ARE EXPERIENCING A MEDICAL OR TRAVEL EMERGENCY:
please call 911 first. Once you have been admitted to the hospital, contact EA+ as soon as possible. Assistance is available 24/7/365:
1-866-816-2073 (if in the U.S.)
1-603-328-1752 (if outside the U.S.)
 
 
Better Business Bureau